Homelessness in Mole Valley

The recent freezing cold weather highlights the vulnerability of sleeping rough. Mole Valley District Council and its partners carry out work all year round to not only ensure accommodation is available to people in need, but to prevent homelessness in the first place.

During the winter months, Mole Valley District Council (MVDC) operates the Severe Winter Weather Protocol (SWEP) to accommodate rough sleepers in the District when the temperature falls to, or indeed feels like, zero degrees*. Support for those rough sleepers comes from Leatherhead Start and the East Surrey Outreach Service (ESOS**), ensuring that people are connected to relevant support services. ESOS works specifically with rough sleepers and single homeless people.  

The Homelessness Reduction Act 2017 provides a framework for Councils to try and prevent people from becoming homeless in the first place and to encourage other public bodies to help identify and refer those at risk of homelessness. In 2016, MVDC's aspiration to be even better prepared to help the district's most vulnerable residents led to successfully attaining first Bronze and, later that year, progressing to Silver Standard status as part of a national programme assessing Council services for preventing homelessness by the National Practitioner Support Service (NPSS). The NPSS provides advice and support to help local authorities deliver more effective homelessness prevention services.

If you homeless or at risk of homelessness, please call MVDC's number 01306 885001 and ask for the Housing Options team. If you wish to report a rough sleeper call the same number during office hours or 01372 376533 to reach the emergency out of hours service. Alternatively, please visit www.molevalley.gov.uk/housing for advice or www.streetlink.org.uk to report homelessness online.  

*National protocol normally only triggered when the temperature is forecast at zero degrees or below for three days

**Funded by Mole Valley, Epsom & Ewell, Reigate & Banstead and Tandridge Councils

Last Updated: 26/03/2018

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