Coronavirus: What You Can Do


Current Advice

GOV.UK Information Service on WhatsApp


Advice on Volunteering and Helping Others

Bin Collections - What Can You do to Help?

Bonfires

How to Deal with Waste if you're Self-Isolating

Mole Valley Local Businesses Offering Services and Deliveries

Taking Waste to the Tip


Current Advice

The latest information from Public Health England on Coronavirus or COVID-19 can be found on the Public Health England website.

The latest advice on what actions to take if you feel you might be suffering from the symptoms of Coronavirus can be found using the NHS 111 Coronavirus service.

Surrey County Council also provide information and advice here.

See also Government advice: Coronavirus outbreak FAQs: what you can and can't do.

GOV.UK Information Service on WhatsApp

GOV.UK has launched a free Coronavirus information service on WhatsApp. This automated 'chatbot' will allow you to get answers to the most common Coronavirus questions from a trusted source.

To use the free Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word 'hi' in a WhatsApp message to get started.

Advice on Volunteering and Helping Others

The Government has provided advice on how to safely help others and volunteering.

Mole Valley Local Businesses Offering Services and Deliveries

Are you a Mole Valley business? If you are offering updated services or deliveries please contact the Leatherhead Rotary.

Remember to please follow the government's guidance on social distancing.

Offer Coronavirus Support from your Business

There is an online service available where, if your business is in a position to, you could offer help with the response to coronavirus.

The support needed includes things such as: medical testing equipment and design; PPE, hotel rooms etc.

For the complete list of support required, and to provide details of the support you could give, please visit the GOV.UK website.

How to Deal with Waste if you're Self-Isolating

The Government has advised that anyone who is self-isolating with symptoms of Coronavirus (COVID-19), including those with a diagnosis of the virus, should treat their household waste.

  • Personal waste e.g. used tissues, and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste within your own room. This should be put aside for at least 72 hours before being put in your usual external household waste bin. 
  • Other household waste can be disposed of as normal.

The advice also says that when cleaning you should use your usual household products like detergents and bleach as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces. For more information, read the Government's stay at home guidance for people with confirmed or possible Coronavirus (COVID-19) infection.

Bin Collections - What Can You do to Help?

We're doing everything we can to keep bin collections running as normal during the Coronavirus pandemic. But it's likely that services will be impacted soon because of staff shortages due to parental leave or sickness. To help us prepare, here are some things that you can do to help:

  • Due to reduced traffic, your usual collections time may change. Please put your bins out early and leave them out until they've been emptied. 
  • Please be considerate when parking your car on a collection day, this will help to ensure the collection vehicles can access your road. 
  • Put the right items in the right bins. Use the Surrey Recycles search tool to find out what goes where. It can be found on the Surrey Environment Partnership (SEP) website or downloaded as an app - search for 'Surrey Recycles'. 
  • Reduce your waste as much as possible. Could you use an alternative reusable item, or use something again instead of throwing it away? There are plenty of tips on how to reduce waste on the SEP website. 
  • Compact your recycling into bins as much as possible to maximise space and only put bins out when they are full. 
  • Start composting at home. You can buy a compost bin at a reduced rate from the SEP website. For those wanting to compost all their food waste, food waste digesters are also available. 
  • If you decide to have a clear-out while you're at home, please don't put everything in the bin straight away. Wait until normal service resumes. 
  • Always remember to wash your hands after moving or even touching your bin.

Taking Waste to the Tip

Update: 5 May 2020

There will be a phased reopening of most of Surrey's tips, including the Leatherhead Community Recycling Centre (CRC), from Monday 11 May 2020. At this time, the Dorking tip will remain closed.

During the first reopening phase, residents will only be able to take black bags and garden waste to the tip.

Residents are being asked to only use the CRCs if they absolutely need to.

More information can be found by visiting Surrey County Council's website.

Bonfires

At a time when we are all doing what we can to remain healthy and manage existing health conditions in order to avoid unnecessary hospital admissions the Council asks that you do not have any bonfires at all.

Smoke from domestic bonfires can cause existing breathing difficulties, such as Asthma, to become critically worse. In addition, COVID-19 can cause respiratory problems for those who contract it. Smoke from bonfires can impact on those who are trying to manage these symptoms at home. Please help by not burning any waste, including garden waste.

A phased reopening of most of Surrey's tips, including the Leatherhead Community Recycling Centre (CRC), will begin from Monday 11 May 2020. The Dorking tip remains closed at this time.

During the first reopening phase, residents will only be able to take black bags and garden waste to the tip.

Residents are being asked to only use the CRCs if they absolutely need to.

More information can be found by visiting Surrey County Council's website.

If you find yourself being regularly affected by smoke from a neighbours' property, you can report nuisance bonfires here or by calling 01306 885001.