Supporting Mental Health

When people experience mental health problems, they often feel stressed, anxious, low and experience negative thoughts, often as a reaction to negative circumstances or events.

We all feel like that now and then, but it's when these thoughts and feelings become so frequent and/or severe that they significantly disrupt our ability to cope with life on a daily basis, such as negatively affecting our relationships, work, sleep and quality of life, that they can become mental health problems.

If this happens then it is important to do something about it, like contacting First Steps mental health service or your GP. If you are experiencing a mental health crisis, then there is also support available out of normal office hours.

First Steps mental health service

First Steps is a NHS service offering advice and information on mental health and emotional issues to the public and employers in Surrey. You can read self-help information, download a booklet or find the number for their free and confidential helpline on the First Steps website.

Healthy Surrey

The Healthy Surrey website contains useful information relating to mental health and wellbeing.

Mary Frances Trust

Mary Frances Trust is the lead for Community Connections Mental Health Services in Epsom, Ewell and Mole Valley, and part of their service is the Safe Haven in Epsom. They offer a huge range of support for people with mental health and emotional well being issues.

Safe Haven

If you need support in an emotional or mental health crisis, Safe Haven is an informal, safe, space that supports you to take control of, and improve, your own mental health. For more information about what to expect when visiting Safe Haven please see our 'Downloads' section.

Safe Haven is open 6pm to 11pm, 365 days a year and can be found at The Larches, 44 Waterloo Road, Epsom KT19 8EX. Other Safe Haven locations include Guildford and Woking, please see the leaflet below for the address and contact details.

If you need support at other times

Safe Haven is open 6pm - 11pm, 365 days of the year, but sometimes you might need support during the day. If you find yourself in this situation, there are a number of other services available to support you during an emotional or mental health crisis:

The Samaritans can provide support and are available 24 hours a day, every day. You can call them on 116 123 or visit their website:

The Surrey mental health crisis line is available 5pm - 9am Monday to Friday, and 24 hours at weekends and bank holidays. You can call them on 0300 456 83 42. There is an SMS texting facility for people who are deaf or hard of hearing: 07717 989024.

For more information on other mental health services in the area, please visit