Rough Sleeping

Support and advice is available for people who are sleeping rough, or whose home is very insecure or temporary, so that they can find a suitable place to live.

Are you a rough sleeper?

If you are sleeping rough and have nowhere to stay, our Housing Options team will be able to advise you on finding somewhere to sleep for the night; assisting you to look for longer term accommodation and connecting you with local support services, if needed.

Please call us on 01306 885001 and ask to speak to a Housing Options Officer. You can also use StreetLink to report your location and your request for help will be submitted to the East Surrey Outreach Service. The service will come out to meet and assist you and put you in touch with essential services, including the council’s Housing Options team.

Do you know someone who is sleeping rough?

If you're concerned about someone sleeping rough, get in touch so that we can connect them to local support and services they need. You can report the exact location of rough sleepers using StreetLinkThe report will be submitted to the East Surrey Outreach Service, who will visit the location and do their best to assist the rough sleeper.

East Surrey Outreach Service (e.S.O.S.)

This service provides help and support to those rough sleeping and those at risk of rough sleeping. They can offer one-to-one support to help you find a suitable place to live and assist you in connecting with other support agencies. They will also seek to reconnect people with the areas where they have a local connection.

If you think that you would benefit from working with e.S.O.S. you can be referred by any services you are already working with or contact them direct on 07436 273614 or email esos@thamesreach.org.uk